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The Refillery

At Carbon we began offering refills in 2014 with a selection of local + Canadian made household cleaning products. Our popular Refillery has grown tremendously over the years and we now offer a wide variety of quality made, toxin-free + effective products for baby, body, face, hair, home + more!

Refilling creates the ideal opportunity to reduce waste by reusing + repurposing packaging you already have. There is also a cost savings by not purchasing new packaging + some brands even offer a "bulk" quantity discount which we are always happy to pass on.

HOW TO REFILL AT CARBON:

  • Wash + Completely Dry Any Container You Wish To Use For Refilling - Any container you are happy to reuse works. When switching products, we strongly recommend that your container is thoroughly cleaned + air dried to avoid cross-contaminating product + avoid any possible sudsing/foaming during filling (old residual product may interfere with the efficacy + scent profile of the newly filled product). If you do not have any reusable containers we do offer a selection of new mason jars, glass jars + bottles, repurposed jars, shower friendly containers, and most of our refillable products are available in their original, labelled containers.
  • Visit Our Full Service, In Store Refillery - Come learn about + smell the various refillable options we offer in store to help you select the most purposeful products for your use + needs. Please do not hesitate to let us know if there are any factors for consideration such as allergies or sensitivities, ingredient preferences, budget etc. Once your product(s) have been selected we will get to work refilling for you, giving you an opportunity to browse the rest of our beautiful boutique, visit any of our neighbours, or just stay and chat with us through the process:)
  • How We Refill - We weigh your empty container(s) before we add any product. Once we have filled your container(s) with the desired amount of product, we weigh the container again to determine the actual weight of product added. We make note of the details and meet you at the front desk to process payment for your refill(s). All of our refillable products are sold by gram, ounce or each and you will only ever be charged for the quantity added. As a best practice, we do regularly quality test our scale for accuracy.

WHAT YOU WILL FIND IN OUR REFILLERY:

Please note that on occasion we are temporarily out-of-stock of some products. You are always welcome to call us in advance to confirm the products you are looking for are in stock.

FACE
Om Organics Skincare · Blue Azul Soothing Cleansing Emulsion
Om Organics Skincare · Coconut Dew Hyaluronic Cream
Om Organics Skincare · Gotu Kola + Squalene Hyaluronic Nourishing Cream
Om Organics Skincare · Marula + Cactus Face Oil
Om Organics Skincare · Pink Coconut Hydrating Mist
Om Organics Skincare · White Willow Purifying Cleansing Gel
Om Organics Skincare · Youth Infusion Hydrating Face Elixir
Oneka · Face Cream Unscented 
Wildcraft · Balance Toner
Wildcraft · Calm Face Lotion
Wildcraft · Clarify Toner
Wildcraft · Regenerate Face Serum
Wildcraft · Wash Oil Cleanser
BODY
Bathorium · Crush Bath Soak Ancient Oat Hydration 
Bathorium · Crush Bath Soak Charcoal Garden Detox 
Bathorium · Crush Bath Soak Eucalyptus Apothecary 
Bathorium · Crush Bath Soak Northern Sage Recovery 
Bathorium · Crush Bath Soak Rosemary Citrus Emulsion 
Bathorium · Crush Bath Soak Sea Kelp Serenity 
Dr. Bronner's · Organic Pure Liquid Castile Soap Almond
Dr. Bronner's · Organic Pure Liquid Castile Soap Baby
Dr. Bronner's · Organic Pure Liquid Castile Soap Citrus
Dr. Bronner's · Organic Pure Liquid Castile Soap Eucalyptus
Dr. Bronner's · Organic Pure Liquid Castile Soap Lavender
Dr. Bronner's · Organic Pure Liquid Castile Soap Peppermint
Dr. Bronner's · Organic Pure Liquid Castile Soap Rose
Dr. Bronner's · Organic Pure Liquid Castile Soap Tea Tree
Green Beaver · Organic Castile Soap Unscented
Live For Tomorrow · Hand Soap Lavender
Live For Tomorrow · Hand Soap Rosemary Orange Blossom
Live For Tomorrow · Hand Soap Unscented
Mint Cleaning · Hand Soap Lemongrass + Mint
No Tox Life · Eucalyptus Steam® Shower Rounds Eucalyptus + Peppermint
Om Organics Skincare · Pink Coconut Aromatic Body Oil
Om Organics Skincare · Pink Coconut Nourishing Body Butter
Om Organics Skincare · Sunset Nectar Silky Hand + Body Wash
Oneka · Body + Hand Wash Angelica + Lavender
Oneka · Body + Hand Wash Cedar + Sage
Oneka · Body + Hand Wash Goldenseal + Citrus
Oneka · Body + Hand Wash Unscented
Oneka · Body Lotion Angelica + Lavender
Oneka · Body Lotion Cedar + Sage
Oneka · Body Lotion Goldenseal + Citrus
Oneka · Body Lotion Unscented
The Bare Home · Hand Soap Bergamot + Lime
The Bare Home · Hand Soap Blood Orange, Bergamot + Sandalwood
The Unscented Company · Hand Soap
HAIR
Hello Joyous · Dry Shampoo For Light Hair
Hello Joyous · Dry Shampoo For Dark Hair
Oneka · Conditioner Angelica + Lavender
Oneka · Conditioner Cedar + Sage
Oneka · Conditioner Goldenseal + Citrus
Oneka · Conditioner Unscented
Oneka · Shampoo Angelica + Lavender
Oneka · Shampoo Cedar +  Sage
Oneka · Shampoo Goldenseal + Citrus
Oneka · Shampoo Unscented
Routine · Conditioner Cat Lady
Routine · Conditioner Dirty Hipster
Routine · Conditioner Johnny's Cash
Routine · Conditioner Sexy Sadie
Routine · Conditioner The Curator
Routine · Shampoo Cat Lady
Routine · Shampoo Dirty Hipster
Routine · Shampoo Johnny's Cash
Routine · Shampoo Sexy Sadie
Routine · Shampoo The Curator
PERSONAL CARE
Nelson Naturals · Crush + Brush Toothpaste Tablets Grape Soda
Nelson Naturals · Crush + Brush Toothpaste Tablets Mint
Nelson Naturals · Crush + Brush Toothpaste Tablets Mint Charcoal
Nelson Naturals · Crush + Brush Toothpaste Tablets Rootbeer Float
Nelson Naturals · Crush + Brush Toothpaste Tablets Tangerine 
Nelson Naturals · Toothpaste Activated Charcoal
Nelson Naturals · Toothpaste Citrus Spice
Nelson Naturals · Toothpaste Fennel
Nelson Naturals · Toothpaste Moringa Mineral Rich
Nelson Naturals · Toothpaste Spearmint
Routine · Activated Charcoal Deodorant Cream Moon Sisters
Routine · Activated Charcoal Deodorant Cream Superstar
Routine · Baking Soda Free Deodorant Cream Blackberry Betty
Routine · Baking Soda Free Deodorant Cream Johnny's Cash
Routine · Baking Soda Free Deodorant Cream Sexy Sadie
Routine · Baking Soda Free Deodorant Cream The Curator
Routine · Deodorant Cream A Girl Named Sue
Routine · Deodorant Cream Blackberry Betty
Routine · Deodorant Cream Bonita Applebom
Routine · Deodorant Cream Bonnie n' Clyde
Routine · Deodorant Cream Dirty Hipster
Routine · Deodorant Cream Like A Boss
Routine · Deodorant Cream Maggie's Citrus
Routine · Deodorant Cream Reuben + The Desert
Routine · Deodorant Cream Sweet Jane
Routine · Vegan Deodorant Cream Cat Lady
Routine · Vegan Deodorant Cream Johnny's Cash
Routine · Vegan Deodorant Cream Lucy In The Sky
Routine · Vegan Deodorant Cream Sexy Sadie
DIY SINGLE INGREDIENTS
Epsom Salt
Pink Himalayan Salt
Organic Jojoba Oil
WELLBEING
Lake + Oak Tea Co. · Superfood Tea Blend Ashwagandha + Chill
Lake + Oak Tea Co. · Superfood Tea Blend Chaga Coconut Chai
Lake + Oak Tea Co. · Superfood Tea Blend Coco Rose Earl Grey
Lake + Oak Tea Co. · Superfood Tea Blend Gut Love
Lake + Oak Tea Co. · Superfood Tea Blend Not Coffee
Lake + Oak Tea Co. · Superfood Tea Blend Rose Schisandra Glow
Lake + Oak Tea Co. · Superfood Tea Blend Superberry
Lake + Oak Tea Co. · Superfood Tea Blend Turmeric Ginger Tonic
Mint Cleaning · Outdoor Mist Bug Spray Citronella, Eucalyptus, Cedar + Lemongrass
Oneka · Hand Sanitizer Lemon + Aloe
The Apothecary In Ingelwood · Pure Essential Oil Bergamot FCF (Organic, Cold-Pressed)
The Apothecary In Ingelwood · Pure Essential Oil Cinnamon Leaf (Organic, Steam Distillation)
The Apothecary In Ingelwood · Pure Essential Oil Eucalyptus Radiata (Wildcrafted, Steam Distillation)
The Apothecary In Ingelwood · Pure Essential Oil Grapefruit Pink (Organic, Cold-Pressed)
The Apothecary In Ingelwood · Pure Essential Oil Lavender Bulgaria (Organic, Steam Distillation)
The Apothecary In Ingelwood · Pure Essential Oil Lemon (Organic, Cold-Pressed)
The Apothecary In Ingelwood · Pure Essential Oil Peppermint Japanese (Organic, Steam Distilled)
The Apothecary In Ingelwood · Pure Essential Oil Rosemary Cineole (Wildcrafted, Steam Distilled) 
BABY
All Things Jill · Baby Bum Balm
All Things Jill · Oh Baby Body Lotion Sunflower + Lavender
All Things Jill · Sweet Pea Foaming Wash Sunflower + Lavender
Cheeks Ahoy · Cheeky Bits Cloth Wipes Solution
HOME CLEANING
Jusu · All Purpose Cleaner Cinnamon + Clove
Jusu · Concentrated Cleaner + Degreaser Sweet Orange Lemon
Jusu · Deodorizing Soft Scrub Lavender Clove
Jusu · Glass + Multi Surface Cleaner Lavender Rosemary
Live For Tomorrow · All Purpose Cleaner Lemongrass
Live For Tomorrow · Liquid Enviro Bleach 8% Hydrogen Peroxide
Mint Cleaning · All Purpose Cleaner Bergamot + Mint
Mint Cleaning · Cleaning Scrub Lemon + Mint
Mint Cleaning · Cleansing Mist Grapefruit, Lemongrass + Vetiver
Mint Cleaning · Deodorizer Citrus + Mint
Mint Cleaning · Floor Wash Rosemary + Mint
Mint Cleaning · Glass Cleaner Peppermint
Mint Cleaning · Coastal Bliss Yoga Mat Spray
re:fresh by All Things Jill · Potty Bombs Toilet Bowl Cleaner
Sapadilla · All Purpose Cleaner Grapefruit + Bergamot
Sapadilla · All Purpose Cleaner Lavender + Lime
Sapadilla · Countertop Cleanser Lavender + Lime
The Bare Home · All Purpose Cleaner Lemon Tea Tree
The Unscented Company · All Purpose Cleaner
The Unscented Company · Cleaning Vinegar 12% Acetic Acid
KITCHEN
Caron & Doucet · Cast Iron Oil Citrus
Caron & Doucet · Cast Iron Soap Lemongrass + Rosemary
Caron & Doucet · Cutting Board Oil
Caron & Doucet · Cutting Board Soap
Jusu · Dish Soap Lemongrass Basil
Live For Tomorrow · 2x Concentrate Dish Liquid Grapefruit
Live For Tomorrow · 2x Concentrate Dish Liquid Rosemary Orange Blossom
Live For Tomorrow · 2x Concentrate Dish Liquid Unscented
Live For Tomorrow · Dishwasher Powder Unscented
Mint Cleaning · Dish Soap Citrus + Mint
Mint Cleaning · Dishwasher Tabs Unscented
The Bare Home · Dish Soap Bergamot + Lime
The Unscented Company · Dish Soap
The Unscented Company · Dishwasher Tabs
LAUNDRY
Jusu · Powder Laundry Detergent Rosewood Sweet Orange
Live For Tomorrow · 2x Concentrate Liquid Fabric Softener Lemongrass
Live For Tomorrow · 2x Concentrate Liquid Fabric Softener Unscented
Live For Tomorrow · 2x Concentrate Powder Laundry Detergent Unscented
Live For Tomorrow · 8x Concentrate Liquid Fabric Softener Lavender
Live For Tomorrow · 8x Concentrate Liquid Laundry Lavender
Live For Tomorrow · 8x Concentrate Liquid Laundry Rosemary Orange Blossom
Live For Tomorrow · 8x Concentrate Liquid Laundry Unscented
Live For Tomorrow · Borax Powder
Mint Cleaning · Laundry Booster Unscented
Mint Cleaning · Liquid Laundry Detergent Lavender + Mint
Mint Cleaning · Powder Fabric Softener Lavender + Mint
re:fresh by All Things Jill · Laundry Soda
re:fresh by All Things Jill · Laundry Stripper
re:fresh by All Things Jill · Oxygen Brightener
The Bare Home · Liquid Laundry Detergent Bergamot + Lime
The Bare Home · Liquid Laundry Detergent Lavender + Sage
The Unscented Company · Laundry Tabs
The Unscented Company · Liquid Laundry Soap
Tru Earth Eco-Strips Laundry Detergent Fragrance Free
Tru Earth Eco-Strips Laundry Detergent Fresh Linen

 

REFILLING FACTS:

  1. An added benefit of refilling is that you can try a smaller amount of product to experience just how it performs for you. As great as all of our refillable products are, we recognize that not every product is ideal for everyone. There is never any obligation to fill a container. Just let us know if you have a preferred fill point on your container and we will do our best to accommodate. Please bear in mind that we may not be able to achieve a specific weight, but we can get very close.
  2. It is okay to bring in a cleaning product container that isn't empty when filling with the same product. Many of our clientele are repeat refillers + use the opportunity to top up their not quite empty dish soap, hand soap, laundry soap etc. when they know they will conveniently be in the area. Please just wipe clean the exterior of your container in advance.
  3. We do not recommend refilling unclean containers of face + body care products. It is always best to wash + completely air dry these containers before refilling for sanitary purposes. Being more delicate product formulations for your skin you want every drop that is in your container to be as fresh as possible.
  4. When you bring in dirty containers for us to refill it means we are stuck handling + cleaning up your sticky, gunky bottles + jars. This slows us down + potentially risks residual water contaminating freshly filled product. Water can be a breeding ground for bacteria. Any product we sell that has water as an ingredient commonly uses distilled or purified water + includes a natural preservative to prevent bacteria growth, but they are not specifically formulated to factor in tap water.
  5. Damp or wet containers make it difficult to refill many of the soap based products as there is often a build-up of foam that develops when the product interacts with water. This prevents us from fully filling containers as it can take many minutes to hours for the foam to settle out. If you want full containers when you leave, bringing in dry containers is best. The All Purpose cleaners have a tendency to foam up regardless of the container condition, we will fill as full as we can, but please be mindful of this when you get home and do not believe your container was filled properly.
  6. We refill on a first come, first serve basis. Please be mindful that when you stop in for refills we may be busy helping other clientele with refills or discussing any of the other products we stock, and we will get to you as soon as we can. Your patience and understanding is always very much appreciated. The weekends are the busiest for our Boutique + Refillery, but we can become quite busy on any day of the week at any time. Please be aware that if you are in a rush when you stop in, we may not be able to accommodate you as quickly as you wish for us to.
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