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We are NOT shipping Farrow & Ball products. Online purchases of any Farrow & Ball products are for In Store Pick-up Only. Please read the FAQs in Customer Service menu item for further details.

Privacy Policy

This Privacy Policy provides information about how Carbon Environmental Boutique Inc. ("we"/"us"/"our") collects, uses and shares information about viewers and users ("you"/"users") of our website located at http://carbonboutique.com (the "Website").

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

We collect information from you when you create an account, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our Website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one or more of the following ways:

  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails
  • The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
  • If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, simply click on the link at the bottom of the email.

SECTION 2 - SECURITY

We implement a variety of security measures to maintain the safety of your personal information when you place an order on our Website.

LIGHTSPEED

Our store is hosted on Lightspeed POS Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Lightspeed eCom stores are hosted from a secure location, where all data transfers occur over a 256-bit SSL connection. In addition, data transfers between our online store and Lightspeed eCom databases are encrypted. Personal information, including payment data and any private customer data, is transferred and stored in encrypted form.

PAYMENTS

We use third-party services for payment processing of all purchases on our Website.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as manged by the PCI Security Standards Council, which is a joins effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is Stripe, Inc. and their Privacy Policy can be viewed at: https://stripe.com/en-ca/privacy

DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

SECTION 3 - DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third-parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

SECTION 4 - THIRD-PARTY SERVICES

We may, at our discretion, engage third-party products or services to work with us to meet the needs and requirements of our Website. These third-party sites have separate and independent privacy policies and we have no responsibility or liability for the content and activities of these third-party sites.

Once you leave our store's Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website's Terms & Conditions. Should any links on our Website direct you to another website, we recommend you read their privacy statements to learn about their privacy practices.

SECTION 5 - TERMS & CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://xxxxxxxxxxxxx

SECTION 6 - CONSENT AND AGE OF CONSENT

By using our Website, you consent to our online Privacy Policy and that you represent at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this Website.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, it is the user's responsibility to review these pages frequently. All changes and clarifications will take effect immediately upon us posting them to this Website.

SECTION 8 - QUESTIONS AND CONTACT INFORMATION

If at any time you would like to access, correct, amend or delete any personal information we have about you, or there are any questions, concerns or comments regarding this Privacy Policy you may contact us at [email protected].

 

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