the green scene
Green Scene Terms and Conditions
The Green Scene rewards program (hereinafter "the program") is operated by Carbon Environmental Boutique Ltd. (hereinafter "Carbon"). Carbon specifically reserves the right to amend, alter, withdraw or terminate the program, in whole or in part, including, without limitation, any privilege or member status, at any time, without prior notice or compensation.
By taking part in this program, including by accepting to join and continue their membership each Green Scene member (hereinafter "the member") agrees that they have read, understood and accepted these program Terms and Conditions (hereinafter "Terms and Conditions") and any changes Carbon may make to them at any time and at its sole discretion.
The program is limited to natural persons and no company, association, trust or other entity is eligible for the program.
People aged fourteen (14) years and over may become members of the program on the condition that they provide a valid email address or, failing that, a valid telephone number. To become members, people aged fourteen (14) years and over but who have not yet attained the age of majority in their province or territory of residence must first receive authorization from a parent or guardian. The name on the account must be the member’s legal name.
Registration in the program is done on an individual basis, is free of charge, and no purchase is required. To take advantage of the program benefits, a person must become a member and complete their registration to confirm their enrolment. To do so, they must complete a physical Green Scene sign-up form in store or answer a series of questions by Carbon staff which will be input into our computer. Each person may only have one account. Accounts cannot be shared by two people.
To earn points on purchases, members must notify Carbon staff of their name and/or phone number when making purchases in store. This is the sole responsibility of the member. Each dollar in purchases then automatically earns one (1) point, deposited into the account immediately within the transaction. In case of a refund, all points awarded for that purchase will be automatically deducted from the account.
Points earned and all other program benefits belong solely to the member and may not, under any circumstances, be transferred, exchanged, bequeathed or otherwise transmitted. For each transaction, points can only be earned by one member. Points may be earned on all merchandise sold in Carbon or online at carbonboutique.com, except shipping & delivery fees, gift cards, postage and tax.
Please Note: Mattresses and Home Renovation products are ineligible for points and point redemptions.
Double point periods
Welcome gift: Each new Green Scene member will receive a welcome gift of 50 points.
Birthday gift: During the member’s birthday month, the member can earn double points, i.e. two (2) points per dollar spent, on their largest eligible transaction. This offer applies to only one (1) transaction, which must have been made during the birthday month in question to be eligible. The purchase earning double points is identified once the birthday month is over, after which the bonus points are deposited into the member’s account within forty-eight (48) hours. It is the member’s responsibility to notify Carbon staff that it is their birthday month.
As well as allowing members to earn one (1) point per dollar in purchases, the program offers the following benefits:
- Bonus point promotions: These promotions allow additional points to be earned on top of base points. They may vary without notice at the sole discretion of Carbon.
- Double points on the largest birthday month purchase: Consult the "Birthday gift" paragraph of the present Terms and Conditions.
- Online and in-store contests exclusively for Green Scene members: Organized online or in store, these contests may be limited and may vary without notice at the sole discretion of Carbon.
- Returns without receipts: Upon identifying themselves, Green Scene members may return merchandise without a receipt with At Your Fingertips receipt service.
- Invitations to Secret Events and Private Sales: These events are organized at the sole discretion of Carbon and may vary without notice.
- Exclusive events and No Cover Charge access to in-store events: These events are organized at the sole discretion of Carbon and may vary without notice.
Upon giving your name and/or phone number at the beginning of a transaction, you may redeem your points at the till any time after the minimum 500 point threshold is reached.
Because we are a local, small business, we’d ask that you redeem many small point redemptions, rather than one large point redemption that could negatively impact cashflow. For example, five redemptions of $20, spread over 5 purchases would be preferable to one redemption of $100 on one purchase.
Points have no cash value.
The points earned by a member are valid as long as the member’s account remains active. To remain active, the account must be the subject of at least one (1) point accumulation per period of thirty-six (36) months. If an account remains inactive after thirty-six (36) months, all points earned will be lost and the account balance will return to zero (0).
Limitation of liability
Carbon and its directors and officers disclaim all liability for any inconvenience, such as losses, damages or fees that may arise, directly or indirectly, from: a) the program or the enrolment of a member in the program; b) any breach, delay or decision on the part Carbon in the operation of the program, or the amendment of these Terms and Conditions or the manner in which rewards are earned; c) the unauthorized use or redemption of a Green Scene member’s account; d) any offer, representation, statement or claim related to the program, or a supplier, product or service; or e) the purchase or use of products or services offered by Carbon.
Termination, changes and breach
Carbon reserves the right to modify the present Terms and Conditions, as well as any aspect of the program, at any time and without prior notice. If a member: a) fails to comply with these Terms and Conditions; b) abuses the privileges afforded them under the program; c) behaves in a prejudicial manner towards the program; d) commits a fraudulent act; e) makes a false declaration or provides false or misleading information to Carbon; or f) dies; Carbon reserves the right to terminate their membership in the program, close their account, and cancel points contained in the account. Any points that expire or are cancelled for any reason whatsoever become void without compensation.
Confidentiality of personal information
Carbon assumes no contractual or legal responsibility to its members.
The accumulation of points does not entitle members to any vested rights and members may not rely on the continued availability of privileges or other benefits.
Carbon may occasionally communicate information, services and special offers by mail or email using the contact information provided by members in their profile. Any member who does not wish to receive these communications may indicate so by contacting Carbon customer service at (780)498-1900 or, in the case of our e-newsletter, the member may unsubscribe at any time by clicking the unsubscribe button at the bottom.
Each member is responsible for informing Carbon of any change to their personal information by calling Carbon customer service at (780)498-1900. Carbon shall not be liable for misdirected communications such as mail or email, or any consequences thereof.
Members are responsible for keeping up to date on program terms and conditions and their points balance. Carbon shall not attempt to communicate statement and/or other program and/or promotional information to members. Carbon shall have no liability for any failure to do so.
Carbon shall be the final authority as to the interpretation of the Terms and Conditions of Carbon Green Scene rewards program.
The Green Scene rewards program shall be governed and interpreted by the laws of Alberta and the laws of Canada applicable therein without giving effect to their conflict of laws principles. Every member expressly consents to the exclusive forum, jurisdiction and venue of the courts of Alberta and/or the Federal Court of Canada in Alberta, or any other judicial district or jurisdiction as Carbon may determine in any or all actions, disputes or controversies relating hereto. Any disputes regarding the program or in any way arising out of the accumulation of points, the awarding of privileges, or the issue of a rewards card shall be submitted to the courts of Alberta, which shall have exclusive jurisdiction to hear such disputes.
No waiver by either Carbon or the member of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any provisions contained herein shall be determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction, such termination shall not affect the remaining provisions contained herein.